Shipping policy

When you place an order with Essential-Vitamins.com™, we’ll do everything we can to get that order processed and on its way to you that day.  However, in January 2018, I had a stroke, so packaging products for mail became something beyond my capabilities.  I was relying heavily on my wife, Linda, to help keep things going; but on December 21, 2020, Linda passed away.  As a result, I’ve been forced to rely on suppliers who will drop-ship orders for me.

Generally, the service I receive from these companies is very good.  Energique normally ships the same day.  Bio-Design has generally been very good, as well.  Orders of dōTERRA’s products generally take several days to actually leave their facilities.

It should be noted, as well, that stricter regulation by the FDA has made the sourcing of ingredients for many products, from several companies, at reasonable prices very difficult.  As a consequence, there has been a dramatic increase in the back-orders from my suppliers — sometimes very lengthy back-orders.  I do my best to keep this problem to a minimum; but at some point, there just isn’t anything more I can do.

However, as much as is in control, it’s my policy to have all orders processed and on their way to you within 72 hours (although in the 23 years, I’ve been in business, I don’t recall any time it has taken that long, except when I’ve been having computer problems).  It’s also my policy to send an e-mail when your order is processed, giving you some idea of when to expect it at your door.  We don’t normally send out tracking for orders, but if you would like it, you can indicate that in the comment box/special instructions box during checkout.